What is our Customer Care number?

Customer care : 9241222544, 8050201020, 8041687777


How to register in sainik udaan?

To register please download the app and sign in as a new customer.


How to cancel the flight?

  • Go to home
  • My Trips
  • Upcoming Trips
  • Send a cancellation request, OR
  • Call Airline customer care for any queries or to cancel the flight directly. The aitline customer care numbers are mentioned below.

How to reset password?

  • Click on forgot? link
  • Enter username
  • Click on reset
  • Mail will be sent to the registered email id.


Airline Customer Care Numbers are below:

  • Indigo : 9910383838
  • Air India: 012242641407
  • Air Asia : 08046662222
  • Spicejet : 09654003333
  • Go Air : 18602100999
  • Vistara : 09289228888

NOTE : Reschedule off any defence booking is not permitted as per airline policy. For any further queries please contact our customer care.


Reschedule Policy:

  • Normal Civilian booking is permitted.
  • Defence booking for an indigo is not permitted.
  • Spicejet & Go Air defence booking reschedule is permitted.

Any cancellation of flight tickets, first speak to airline call center and then raise a request of refund from Sainik Udaan.


Till When can you cancel the flight ?

On domestic flights you can cancel 2 hours prior to flight departure. If it is less than 2 hrs, then its not shown


What charges are incurred in case of flight cancellation ?

0- 3(days) left for departure – INR 3500 or airline charges plus fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Contact airline customer care.

4 (days) left for departure – INR 3000 or Airline Charges plus fare difference will be charged (whichever is lower). Cancellation fee will depend upon the time of cancellation. Contact Airline customer care for further queries.



How can a refund for a cancelled ticket be obtained?